Keyes Lexus Frequently Asked Questions (FAQ)
Sales Department FAQ
1. What Areas Does Keyes Lexus Serve?
Keyes Lexus calls Van Nuys, CA, home, and we proudly welcome drivers from across Los Angeles, Santa Monica, Beverly Hills, Glendale, Woodland Hills, and the surrounding communities.
2. What Services Does Keyes Lexus Provide?
Our dealership offers everything a discerning Lexus owner could need. That includes new and pre-owned vehicle sales, a dedicated finance department, a factory-trained service center, and a fully stocked parts department.
3. Can I Sell My Car or Trade-In at Keyes Lexus?
Absolutely. We'll appraise your current vehicle right here at the dealership. You can also get ahead of the game by completing our online trade-in appraisal form before your visit.
4. Does Keyes Lexus Have New and Used Car Specials?
We feature rotating offers on select new Lexus models and pre-owned inventory. Visit our website or call (888)499-1833 to see what's available right now.
Service Department FAQ
1. What Kinds of Auto Maintenance Are Available?
Our service center covers oil and filter changes, tire rotations, brake inspections, transmission work, battery diagnostics, and beyond. And because your time matters, we offer complimentary car washes, loaner vehicles, and a Wi-Fi®-equipped lounge with a café.
2. Can I Schedule Service?
You can book service through our website's online scheduling tool or call our Lexus service team directly. Our service department is open Monday through Friday 7:30 AM to 5:30 PM and Saturday 8:00 AM to 5:00 PM.
3. How Often Should I Get Auto Service?
Lexus recommends a visit every 5,000 miles or six months, whichever arrives first. Your owner's manual will have more details about your model's specific service intervals. Staying consistent keeps your vehicle performing the way it was designed to.
Parts Department FAQ
1. Can I Order Parts Online?
Yes. Simply fill out the parts order form on our website, and a member of our team will confirm your order promptly.
2. Do You Sell OEM Parts?
Keyes Lexus stocks only Lexus OEM parts, precision-engineered for your exact vehicle. These parts are the superior choice to keep your Lexus vehicle performing the same as the day you first drove it home.
Finance Department FAQ
1. Does Keyes Lexus Offer Financing?
Our Lexus finance team partners with a range of lenders to secure competitive rates built around your goals, not the other way around.
2. Can I Get Pre-Approved for Auto Financing?
Yes. Submit a finance application on our website or get pre-qualified through Capital One with no credit score impact. Arriving pre-approved makes an already seamless process even smoother.
3. Can I Finance a Used Vehicle?
Our financing options extend to both new and pre-owned vehicles, including our distinguished L/Certified by Lexus collection.
4. Does Keyes Lexus Have Lease Offers Available?
We offer lease programs on select new Lexus models with terms crafted to keep your monthly payments as refined as the vehicle itself.
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